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When
should I make my reservation?
We ask that you reserve your linens no
later than 2 weeks prior to delivery/pick
up date. That way it ensures that what you
want will be available for your special occasion. |
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Do
you make available sample cloths for
inspection?
Sample cloths may be checked out from your
regional sales office, subject to
availability. Where a large number of
samples are required, perhaps for a
special showing or tasting, a
handling/cleaning fee may apply. While we
do not charge for the normal rental cost
of samples, we do recover our shipping
expenses by applying our standard shipping
charges to all sample orders. Also,
samples are available for single day use
only, and must be returned on the
scheduled return date; late fees and
replacement charges will apply for samples
not returned. |
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Do
your chair covers fit most banquet chairs?
Our chair covers are made proportionate so
as to fit on most standard chair styles.
If you still aren’t sure if our covers
will fit your chair type, please contact
us for more details. |
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Can you make
custom linen?
Yes, we can assist you with
any custom linen rental request. Custom
orders require a non-refundable 50%
deposit before the order will be
processed. Custom orders may not be
changed after processing has begun.
Additions may be placed as separate
orders, and will also require a 50%
deposit before processing. Unfortunately,
we cannot guarantee the availability of
fabrics on any custom order. |
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What
are rental prices for your linen?
Pricing varies by color and style. We are
more affordable than most retailers so
please call for pricing. We’d love the
opportunity to meet with you and discuss
your needs. Please contact us
Monday-Friday from
8:00
am
until
5:00 pm
central standard time zone. Pricing
inquiries are welcome by phone, fax and
e-mail. Prices are subject to the taxes
applicable in the state and county to which the linen
order is shipped. |
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What
happens if the linen has been lost or
damaged?
Linens By the Sea counts and inspects all
linen before they go out and when they are
returned. You will be charged full retail
cost for all missing items or items
returned in damaged condition. Damaged
linens MUST be returned to us, and DO NOT
become your property after payment for the
replacement. Charges for loss of and
damage to linens are in addition to the
original rental charges. |
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What is your payment policy?
Linens By the Sea accepts payment by
credit card, cash and check. A 50% deposit
is required when the order is placed. The remaining
balance is due 10 days prior
to your delivery/pick up date. Adjustments resulting
from increase in quantity, shipping
charges, etc. will be charged at that time
or after the event date. Additional credit
card processing fees for card declines,
card switches, cards with transaction
limits or more than one card per order
will also be due then.
If paying by check or cash, we
must receive a deposit of 50% of the total
at the time the linens are reserved. The
remaining balance due must be paid and the
check must clear 10 days prior to your
event date. |
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- What happens if I cancel or
change my event?
- Any reservations cancelled less than
3 weeks prior to pick up/delivery date or
event date, which ever is prior, will
be charged a 50% restocking fee.
Postponements will be issued a credit
valid for 90 days equal to the deposit
amount and the deposit will be
forfeited. Please see our contract for
more details.
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- What if I have other questions?
- Please feel free to contact us at and we'll be happy to
answer any questions you may have! To
contact our Destin location, call Kim
Moore at 850.699.6373. To contact our
Tampa location, call Allison East at
813.770-0314.
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